Analysis of sustainability of international banking memories

Abstract

The image of the banking sector has been damaged by the recent financial crisis suffered globally, with patent distrust towards financial institutions generated by the different stakeholders. Corporate social responsibility, and particularly disclosure of the socially responsible performance is an instrument to serve the image recovery and confidence in the sector.  This work aims to analyze the disclosure of information about corporate social responsibility (CSR) in the international banking sector through content analysis of sustainability reporting and the estimation of a rate of global responsibility. The study concludes that the information disclosed is heterogeneous, being the most reported data about economic dimension, followed by the management approach, and environmental and social dimension.